Emotion based learning

When Peter Capp and Associates (PCA) was established in March 2000, Peter had already been recognised and highly regarded for developing and presenting enjoyable and highly effective workshops. He is still in demand as a keynote speaker in Australia, NZ and South East Asia thanks to his personal style and engaging manner.

When training is paired with feeling positive emotion, the resulting learning has proven to be far more effective than just dry learning in a classroom with strangers. This is how Peter has improved staff learning outcomes. Interactive workshops where your staff work together to engage their brains and create their own ways of working is the least disruptive and most comfortable way of learning.

 Memorable and immediate

Your staff are bombarded with information every day on the job already. Laughing, interacting, being put on the spot and having to think outside the box are all effective ways of ensuring the information isn’t just ‘filed away’ to study another time. It’s immediate and memorable. Learning together gives your staff a great point of reference for working more closely after the training, as well as being on the same page, direction wise.

On the job training

Prior to establishing PCA, Peter worked for large organisations including Westpac, Colonial and Merrill Lynch. This insider experience of the workings of bigger businesses has been utilised in continually building and developing training programmes for medium and large companies. Peter understands how company culture, office politics and team dynamics can affect team members individually, leading to a difference in results and motivation.

In 2000 Peter made the leap to doing what he does best and has been delighting audiences with effective, interactive and engaging training ever since, most notably as a contractor for News Ltd. Since then over 70,000 business owners and staff at a variety of companies throughout Australia, New Zealand and Asia have benefitted from his personally developed training methods. He has been engaged as a keynote speaker across a number of forums in many countries.

“You should write a book!”

After hearing that so often, Peter finally documented his extensive knowledge and wrote Shut Up! – Let the Customer Speak. It includes a step by step framework to follow in selling, for those needing an overview, and some common sense tips on presenting. Peter services companies in the retail, financial, pharmaceutical and real estate sectors amongst others and has a long history of satisfied clients happy to provide outstanding testimonials.

To find out more about how Peter can improve staff performance in all areas for your company, contact him on 0409 910 627.

Home Page  |  Contact Us  |  Privacy Policy

Copyright 2008-2014 ©. All rights reserved.  |  Site by SoulWave